How to prevent theft and suspicious voids in your restaurant: shifts, permissions and a void log
Most cashier losses do not come from one big theft but from small things that repeat: voiding a sale after taking payment, an unauthorised discount, or a cash variance nobody answers for. The fix is not watching by eye but a system that attributes every action to its owner.
Five rules that close most gaps
Apply them in order and do not wait for a problem:
- A shift for each cashier with an opening balance and end-of-day closing that reconciles cash sales, so each variance has an owner.
- A personal account and PIN for each employee, never a shared login, so the name of who did each action is recorded.
- Limited permissions: the cashier cannot void or discount above a limit without manager approval, and cannot see financial reports.
- A void log: every voided sale is recorded with its time, owner and reason, and you review it weekly.
- Comparing stock to sales: if materials vanish with no recorded sale, there is a problem.
What RAWA provides
RAWA offers cashier shifts with end-of-day closing, employee accounts with a PIN and permissions per employee, a void log, and inventory, recipes and QR stock counting that show variances between theoretical and actual. These are accountability tools, but they do not replace you reviewing the reports regularly.
Try RAWA free for 7 days with no card: rawaerp.com/register. Questions: [email protected].
Try RAWA in your restaurant
A 100% Arabic-first cloud restaurant system — an offline-capable POS, kitchen display, QR menu, inventory & recipes, and accounting with e-invoicing (JoFotara) on every plan.
Start a free 7-day trial — no cardCommon questions
Does the system prevent theft completely?
No system does, but it records every action under its owner and surfaces variances quickly, which deters and makes accountability easier.
Can I limit what the cashier sees?
Yes, permissions per employee hide what they do not need, such as financial reports.
Is there a log of voids?
Yes, a void log showing time and employee.
How do I reconcile the till?
By closing the shift at end of day and comparing actual cash to cash sales.