A loyalty program for your restaurant: points, tiers and rewards that bring customers back
A returning customer is the cheapest sale you will get. But paper cards get lost and are not counted, and complicated programs confuse the cashier. A good loyalty program is simple for the customer, automatic for the cashier, and counted in your numbers.
Four elements of a successful loyalty program
Start simple, then add:
- Points for every dinar spent, at a rate you set.
- Tiers (bronze, silver, gold) that give more benefits to those who visit more.
- Clear rewards the customer redeems points for (a free drink, a discount).
- Bonus points on occasions: a birthday, or quiet days you want to boost.
What RAWA offers
RAWA has a loyalty engine you configure: points on sales, tiers, bonus rules and rewards the customer redeems. The customer's balance shows at the cashier and on their card, and loyalty liabilities are posted in accounting. It is built for restaurants and cafés in Jordan.
Try RAWA free for 7 days with no card: rawaerp.com/register. Questions: [email protected].
Try RAWA in your restaurant
A 100% Arabic-first cloud restaurant system — an offline-capable POS, kitchen display, QR menu, inventory & recipes, and accounting with e-invoicing (JoFotara) on every plan.
Start a free 7-day trial — no cardCommon questions
Do I set the points rate?
Yes, the engine is configurable: points on sales, tiers and bonus rules.
Does the customer's balance show at the cashier?
Yes, in the cashier sale and on the customer's card.
Is accounting posted?
Yes, loyalty liabilities are posted in accounting.
Does it suit a small café?
Yes, start with points and one simple reward, then expand.