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Point of sale (POS)

A point of sale is the screen and software that record a customer's order, calculate the total and tax, take payment and print the receipt. In restaurants it also links the order to the kitchen and to inventory.

Last updated: 2026-09-02

A point of sale is the screen and software that record a customer's order, calculate the total and tax, take payment and print the receipt. In restaurants it also links the order to the kitchen and to inventory.

A good restaurant POS supports tables, multiple payment methods, discounts, item voids with a logged reason, and shift reports. Most important where the internet is weak: it should finish the sale offline and sync later.

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Common questions

Does a POS need internet?

Cloud systems usually do, but systems designed for offline use — like RAWA — finish the sale locally and sync when the connection returns.